Agreement – the contents of the “Pickup Assistance Terms and Conditions” document
Effective date – The date at which, by way of clicking, digitally signing or physically signing to indicate acceptance, you agree to the terms of this agreement.
Buyer – You, the party agreeing to this service
Company – HIGHROADHOLDINGS, LLC dba EVERYTHINGBUTTHEHOUSE, an Ohio limited liability company
Party – both Buyer and Company may be referred to as “Party” and collectively as “Parties”
Pickup Assistance – limited, voluntary assistance in connection with the retrieval, handling, or loading of items purchased by Buyer at Company’s warehouse or other location designated by the Company
Assumption of Risk. Buyer assumes all risks and danger incidental to Buyer’s request of Pickup Assistance from Company, including, but not limited to, damage or destruction of items purchased by Buyer, damage to Buyer’s motor vehicle or other personal property of Buyer used in connection with the Pickup Assistance, contact or collision with other persons, vehicles, or objects, and/or personal injury, such as scratches, bruises, contusions, strains, sprains, fractures, verbal abuse, loss/and or damage to sight, and any other serious bodily harm. Buyer acknowledges and agrees that he or she has voluntarily requested Pickup Assistance from the Company with the knowledge of the dangers involved and agrees to assume and accept all risks of such request.
Release of Liability. In exchange for Company providing Pickup Assistance, Buyer, on behalf of themselves and each of the other Releasors (as defined herein), hereby releases, waives, discharges, and agrees not to sue Company, its officers, employees, agents, affiliates, members, interest holders, partners, attorneys, representatives, and all persons acting by, through, under, or in concern with them, and each of them (collectively, the “Releasees”), from or for, as applicable, all present and future liabilities, claims, damages, costs, losses, expenses (including attorneys’ fees), and causes of action of any kind, whether at law or in equity, that may be made by Buyer or Buyer’s family, estate, representatives, agents and assigns, predecessors, successors, heirs, beneficiaries, attorneys, executors and administrators, partners, shareholders, insurers, employees, agents, servants and related or associated companies or enterprises, parents, subsidiaries and affiliates (collectively, the “Releasors”) arising in any way as a result of or in connection with Company’s provision of Pickup Assistance for any item purchased by Buyer.
Personal Property Disclaimer. Buyer is solely responsible for the safety and security of all its personal property while Company provides the Pickup Assistance. Company, its officers, directors, managers, employees, and agents are not liable for, and expressly disclaim any liability related to, theft, loss, damage, or destruction of any personal property, including, but not limited to, vehicles, tools, equipment, electronics, and other valuables, whether locked or unlocked, attended or unattended, that may occur while Company provides the Pickup Assistance or otherwise during the period in which Buyer retrieves a purchased item from the Company. The Company strongly encourages all customers, including Buyer, to take appropriate precautions to safeguard their personal property at all times.
Indemnification. Buyer agrees to defend, indemnify, and hold harmless Releasees from and against any and all claims, demands, damages, losses, costs or expenses of any kind (including attorneys’ fees) arising out of or related to the Company’s provision of the Pickup Assistance or the retrieval, handling, or transportation of any item.
Survival. – The provisions, conditions, and obligations of this Agreement, including but not limited to the indemnification obligations, release of liability, and any related terms, shall survive the completion of the retrieval, handling, or transportation of the item and any termination or expiration of this Agreement. These provisions shall remain in full force and effect and continue to be binding upon the Parties regardless of the termination of this Agreement or fulfillment of its terms.
Severability. – Should any provision of this Agreement be declared or be determined by any court to be illegal or invalid, the validity of the remaining parts, terms, or provisions shall not be affected thereby and said illegal or invalid part, term, or provision shall be deemed not to be a part of this Agreement.
Governing Law; Venue of Jurisdiction. . This Agreement shall be governed by and construed in accordance with the laws of Ohio, without regard to its conflict of law principles. The Parties acknowledge and agree that any disputes or disagreements arising out of or related in any way to this Agreement and/or the shipping and transportation of the Item to Buyer’s Address shall be maintained in the Court of Common Pleas, Hamilton County, Ohio as the exclusive jurisdiction, and no Party shall contest service, personal jurisdiction or venue before the Court in regard to the enforcement of any matter related to this Agreement.
Voluntary and Knowledgeable Execution. The Parties represent and warrant that they have sought the advice of and have been represented by counsel of choice, and relied upon their own judgment, beliefs, and knowledge of the nature, extent, and duration of the matters set forth herein, and that they have not been influenced to any extent whatsoever in entering into this Agreement by any representations or statements not contained herein made by or on behalf of any other. Accordingly, it is agreed that all agreements, understandings, and representations by the Parties are embodied in this document and that no promise or other inducement has been made except as explicitly set forth herein. This Agreement may not be changed, modified, or discharged orally, but may only be changed, modified, or discharged by an instrument in writing signed by both Parties.
Acceptance and Authorization. By signing this Agreement, the Parties acknowledge, represent and warrant that each (i) has read, understands, and voluntarily agrees to enter into and be bound all the terms and conditions of the Agreement; and (ii) is duly authorized to sign it.
Last updated: December 11th, 2025
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